Shipping policy

We offer shipping across Egypt, with delivery typically taking 2–5 business days from the time your order is processed.

Order Tracking & Delivery

Your shipment will be handled and tracked in coordination with our shipping partner. The shipping company is responsible for contacting you to coordinate delivery and provide any necessary delivery updates.

Damaged, Missing, or Incorrect Orders

If your order arrives damaged, contains missing items, or you experience any other issue with your shipment, please contact us as soon as possible. Our team will work with you and the shipping company to investigate the issue and provide an appropriate resolution.

Please keep the received package and its contents until the issue has been reviewed, as photographs or other information may be requested to assist with the investigation.